Service Admin Clerk

Service Admin Clerk | Guildford | $60k + Super

Type:

Full-Time

Location:

WA

Salary:

$55,000 to $60,000

  • Join a historic leader in the construction equipment industry, providing comprehensive solutions including equipment sales and hire, parts and services, cranes, heavy lifting, specialized transport, and engineering solutions.
  • Take ownership of the Service Department’s operations, including answering phones, raising work orders, and managing warranty jobs, ensuring efficient costing and closure to maintain customer satisfaction.
  • Engage directly with service clients at the reception, providing a welcoming and professional experience while reconciling payments for completed work.
  • Support the Service team by managing technicians’ timecards, service reports, and providing administrative assistance, contributing to smooth departmental operations.
  • Facilitate procurement processes by raising, costing, and processing service department purchase orders, while actively engaging with contractors and suppliers to manage workshop and site maintenance repairs and consumable purchases.